Privacy Policy

Website: https://costaprimerealty.com
Effective Date: 07.03.2026

Costa Prime Realty

Izidor Isakov – Autónomo (Self-Employed Real Estate Professional)
Calle Gema 1, 29631 – Benalmádena, Málaga, Spain
Email: info@costaprimerealty.com

1. Data Controller

Costa Prime Realty
Izidor Isakov – Autónomo (Self-Employed Professional)
Benalmádena, Málaga, Spain
Email: info@costaprimerealty.com

Costa Prime Realty acts as the Data Controller for personal data collected via its website, advertising platforms, social media channels, messaging services, and related communications.

2. Legal Framework

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (GDPR)
  • Spanish Organic Law 3/2018 (LOPDGDD)
  • UK GDPR and Data Protection Act 2018
  • Applicable U.S. privacy laws (including CCPA/CPRA where applicable)

3. Categories of Personal Data Collected

A. Information You Provide

  • Name and surname
  • Email address
  • Telephone number
  • Property preferences
  • Budget range
  • Purchase timeline
  • Messages and inquiry details
  • Identification documents (when legally required)

B. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date/time of access
  • Referring URL

C. Transaction and Compliance Data

Where legally required:

  • NIE / Passport identification
  • Banking details (when contractually necessary)
  • Notarial and contractual documentation

4. Social Media, Advertising & Communication Platforms

Costa Prime Realty operates on:

  • Facebook
  • Instagram
  • WhatsApp
  • LinkedIn
  • YouTube
  • Google (including Google Ads & Business Profile)
  • TikTok

When you interact with us through these platforms, we may collect:

  • Public profile information
  • Contact details submitted via forms
  • Property inquiry details
  • Communication history
  • Advertising interaction data

This information may be combined with website data and stored securely in our CRM system.

We do not control how these platforms process your data independently. Please refer to their respective privacy policies.

5. Meta (Facebook & Instagram) Advertising and Lead Forms

We use Meta platforms (Facebook and Instagram) for advertising, including lead generation forms (“Lead Ads”).

When you submit your data through these forms:

  • Your information is shared directly with Costa Prime Realty
  • This may include your name, email, phone number, and preferences
  • We use this data to contact you and provide requested information or services

We also use:

  • Meta Pixel
  • Conversion tracking tools
  • Custom audiences and remarketing

These tools help us:

  • Measure advertising performance
  • Show relevant property-related advertisements
  • Improve our services and communication

Data may be processed by Meta Platforms Ireland Ltd. in accordance with their privacy policy:
https://www.facebook.com/privacy/policy/

6. WhatsApp and Direct Communication

If you contact us via WhatsApp or provide your phone number:

  • We may communicate with you regarding your inquiry
  • We may send relevant property information or updates
  • Communication is based on your request or consent

WhatsApp is operated by Meta Platforms and may process data outside the EU.

7. Purposes of Processing

Your personal data is used for:

  • Responding to property inquiries
  • Managing property purchases and sales
  • Scheduling viewings
  • Providing consultation and advisory services
  • Sending relevant marketing communications (with consent)
  • Improving website performance and user experience
  • Legal compliance (including AML regulations)
  • Fraud prevention

8. Legal Bases (GDPR Art. 6)

We rely on:

  • Contractual necessity (Art. 6(1)(b))
  • Legal obligation (Art. 6(1)(c))
  • Legitimate interest (Art. 6(1)(f))
  • Explicit consent (Art. 6(1)(a))

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Essential Purposes

  • Website functionality
  • Security
  • Session management

Analytics & Marketing

  • Google Analytics
  • Meta Pixel and Conversion API (CAPI)
  • Advertising platforms

For EU/UK users, non-essential cookies are used only after consent via a cookie banner.

You can manage your preferences at any time.

10. Embedded Content

Our website may include embedded content (maps, videos, etc.).
These behave as if you visited the external website and may collect data accordingly.

11. Data Sharing

We share personal data only when necessary with:

  • Notaries and legal professionals
  • Financial institutions
  • Partner real estate agencies
  • Developers and property owners
  • Accountants and tax advisors
  • IT and CRM providers
  • Government authorities (when legally required)

We do not sell personal data.

All third parties operate under Data Processing Agreements (DPAs).

12. International Data Transfers

Where data is transferred outside the EU/EEA or UK, safeguards include:

  • Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Agreement (IDTA)
  • Adequacy decisions

13. Data Retention

We retain personal data only as necessary:

  • General inquiries: up to 24 months
  • Transaction records: 5–10 years (legal requirement)
  • AML documentation: as required by law
  • Marketing data: until consent is withdrawn

14. Your Rights

Under GDPR and UK GDPR, you have the right to:

  • Access your data
  • Rectify inaccuracies
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

California residents may exercise rights under CCPA/CPRA.

Requests: info@costaprimerealty.com

You may file complaints with:

Spain – AEPD: https://www.aepd.es
UK – ICO: https://ico.org.uk

15. Security Measures

We implement:

  • SSL encryption
  • Secure hosting
  • Access controls
  • Two-factor authentication
  • Data minimization practices

16. Anti-Money Laundering Compliance

Under Spanish Law 10/2010:

  • Identity verification is mandatory
  • Documentation may be retained
  • Transactions are monitored for compliance

17. Policy Updates

We may update this Privacy Policy periodically.
Changes will be published with a revised effective date.

18. Contact

Izidor Isakov – Costa Prime Realty
Benalmádena, Málaga, Spain
Email: info@costaprimerealty.com
Website: https://costaprimerealty.com